How AI Is Transforming the Real Estate Industry

Artificial Intelligence (AI) is reshaping industries around the world and real estate is no exception. While property has always been a people driven business built on relationships, expertise and trust, AI is introducing new tools that enhance the way we work, support smarter decision-making, and create more seamless experiences for buyers, sellers and investors.

At EVES, we’re keeping a close eye on these developments to ensure our clients continue to benefit from the latest innovations without losing the personal service we’re known for.

Smarter Insights, Better Decisions

AI’s strongest contribution to real estate is its ability to analyse large amounts of data quickly and accurately. From identifying trends in buyer behaviour to predicting market movements such as rising house prices, AI-powered tools help salespeople, sellers and buyers make more informed decisions.

In New Zealand, where local market insights matter, AI can support:

  • More accurate appraisal and pricing recommendations
  • Demand forecasting and time to sell
  • Identifying potential buyer audiences geographically
  • Understanding suburb-level performance

These insights complement the on-the-ground knowledge of experienced real estate salespeople who can help unpack what all the data means.

Enhancing the Customer Experience

AI is already improving the way clients interact with property information. Chatbots, automated alerts, and predictive search tools mean buyers can access tailored listings and rapid responses at any time of day.

For sellers, AI can help streamline their property marketing campaigns with smarter advertising, optimised targeting, and more strategic exposure, ensuring your property reaches the right audience at the right time.

At EVES, our digital marketing tools, including EVES Engage campaigns, already integrate elements of AI to boost reach, capture qualified leads, and provide real-time performance insights.

Streamlined Administrative Processes

Behind the scenes, AI is helping reduce repetitive administration so salespeople can focus more on what matters - advising sellers and buyers, negotiating offers, and building relationships.

Automation we are commonly seeing:

  • Scheduling meetings, open homes and appointments
  • Document management such as agency agreements, property flyers
  • Lead follow-up including automated responses to online enquiries, timely follow-up reminders, and smart lead routing to ensure buyers and sellers are contacted quickly and consistently
  • Property Marketing Campaign reporting providing real-time insights into performance and engagement
  • Contract workflows helping streamline approvals, signatures and compliance

Over time, these efficiencies may help reduce delays, minimise errors, and create more transparent processes for buyers and sellers.

Supporting Ethical and Informed Selling

One of the biggest opportunities for AI in real estate is improved accuracy and fairness. AI-powered valuation tools, if used responsibly, can help guide pricing decisions using a consistent set of data points. However, professional judgement remains critical - particularly in a market as diverse as the Bay of Plenty.

At EVES, we believe technology should enhance ethical decision-making, not replace it.

AI Won’t Replace Salespeople, It Will Empower Them

While AI can process data at speed, it can’t replicate the relationship-building, negotiation skills, emotional intelligence, or deep community knowledge that define great salespeople. Real estate remains a human business.

AI simply provides additional tools to help professionals work smarter, market properties more effectively, and deliver a smoother experience from listing to settlement.

Looking Ahead

As AI continues to evolve, the opportunities for improved client experiences and smarter marketing will only grow. EVES is committed to leveraging these advancements while maintaining the personal, community-focused approach that has made us New Zealand’s most trusted real estate agency.

Technology may change - but our dedication to exceptional service, expert guidance, and strong results remains the same.

Whether you’re planning your next step or just exploring your options, contact EVES today to speak with a local expert who puts people first.